NHTSA Complaint #11440533 — 2021 VOLVO XC40

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11440533
Vehicle 2021 VOLVO XC40
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

The vehicle's rear view mirror has come loose twice upon adjustment. Twisting the base of the mirror is how it is removed or installed (friction is the *only* thing holding it in place which is a problem when adjusting the mirror side-to-side). Adjusting the mirror in the normal manner sometimes removes it from its base, so it is left dangling in its housing. I believe this to be a safety hazard since adjusting the rear view mirror is a common thing to do as a driver during operation. When the mirror comes loose, it is unusable and obstructs forward visibility. I believe all Volvo vehicles with the same rear view mirror design will have the same issue, and it should be easy to replicate the problem.

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