NHTSA Complaint #11440174 — 2014 HYUNDAI SONATA

Sept 30, 2021 I was driving home on the highway with a speed limit Of 65mph, I was in the far left lane when my car started slowing down and all of my MIL's lit up the dashboard. I started panicking stepping on the gas pedal to speed up because of the traffic but I was unable to. But i managed to pull over to the shoulder then I turned off the car, waited a few minutes, then started the car back up. I proceeded off the exit managing only 35mph max speed. I had someone check my car And they found out I was low by 2 qts of oil. But prior to this I had just had my oil changed 1 month before. The car has 116100 mi on the odometer. The next day I contacted my local Hyundai dealership and was told I will need to have the car towed to them at that location. I was also told the time frame for someone to look at my car and repair would be 90 days turn around time. They advised me to contact other surrounding Hyundai dealerships. I contacted the another dealership and was told that I needed an appointment and I was scheduled to bring my car in a week later. My car has been at the dealership since 10/5/21. On oct 8th I was told they needed to perform a complete engine diagnostic, and a bearing clearance test to determine if the bearings have failed which results in internal engine failure. Which turned out to be a P1326 code. They also informed me that the engine would need to be replaced but would need it authorized by corporate. This is the message I received from Hyundai personnel: "We will submit a request to Hyundai on how to proceed. They will need to submit the requested maintenance records. Next time hearing from Hyundai personnel was on November 11th I was informed that records show that the status of my car is still "pending". My car has not been approved by Hyundai corporate as of this writing and I can't get a loner because they don't have the program anymore!