NHTSA Complaint #11439945 — 2017 TOYOTA YARIS IA

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11439945
Vehicle	2017 TOYOTA YARIS IA
Component	AIR BAGS
Date of Incident	November 4, 2021
Date Filed	November 9, 2021
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Our Toyota Yaris was involved in front end accident on 11/4/21; no airbags deployed as a result of the accident. The car was declared a total loss (TL) by USAA. Calliber Collision (775-353-4400) in Sparks, NV currently has the car. I requested they complete a diagnostic report on the airbags (to confirm the car has airbags, if they should've deployed, etc.) but they won't run the diagnostic report since USAA declared it a TL. (USAA confirmed this is the case - no diagnostic report will be done since the car is a TL...even when I requested the report.) Our daughter's safety was put at risk since the car's airbags did not deploy. The car had no warning messages, etc prior to the accident on 11/4/21.

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