NHTSA Complaint #11439901 — 2019 CHRYSLER PACIFICA
SERVICE BRAKES issue reported to NHTSA
Crash Fire
Complaint Details
| ODI Number | 11439901 |
| Vehicle | 2019 CHRYSLER PACIFICA |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
While traveling in the left hand lane I was hit on the right side pushing me into a median. I applied the brakes and they didn’t stop the vehicle. When the van came into contact with the curb. The airbags deployed. I smelt smoke and told my 4 young children in the back seat we needed to get out now. Two of my children were in 5 pt harness car seats in the third row. We were able to run to a safe area before it went up in flames less than a few mins later. There were no witnesses and no one around. My children and I could of been seriously injured or worse. No warning lights were active. No signs of failure until I tried pressing the brakes. The vehicle was inspected by the fire department that arrived on scene when it was fully engulfed in flames at that point.
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