NHTSA Complaint #11439861 — 2018 RAM 2500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11439861 |
| Vehicle | 2018 RAM 2500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
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