NHTSA Complaint #11439761 — 2014 HYUNDAI SONATA

The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at 65 MPH at nighttime, the turn signal switch was engaged, and the headlights inadvertently turned off. There were no warning lights illuminated. The contact stated that he was able to turn on the high beams by engaging the high beam switch. The dealer was made aware of the failure but informed the contact that they would be able to diagnose the vehicle in four weeks. The dealer also advised the contact that the turn signal switch needed to be replaced. The contact also contacted a second unknown dealer who also advised the contact that the turn signal switch needed to be replaced; however, the earliest availability was in a couple of weeks. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic and the turn signal switch was replaced. The manufacturer was made aware of the failure but did not provide any assistance. A case was opened. The vehicle was repaired. The approximate failure mileage was 97,200.