NHTSA Complaint #11439694 — 2016 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11439694
Vehicle 2016 FORD EDGE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

Broken Flywheel. 5 year/60,000 miles Warranty ended by date 4 months prior to diagnosis. Car currently has 57,000 miles. Took to dealer for engine rattle diagnostics exam. Was told it was the flywheel. Ford Technician stated it’s a common mechanical problem for this kind of vehicle. Ford is refusing to cover the repair. No prior warnings or messages presented to driver before or while engine rattle occurred. Was told to trade in the car as the flywheel can damage the engine thus totaling the vehicle.

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