NHTSA Complaint #11439618 — 2017 SUBARU IMPREZA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11439618
Vehicle	2017 SUBARU IMPREZA
Component	SERVICE BRAKES
Date of Incident	September 13, 2021
Date Filed	November 7, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

The brakes on the car rusted out and were making noise. I took it to multiple Subaru dealerships and all of them told me nothing was wrong with my car. After dealing with this issue for 2 years, I finally took it to an independent mechanic who found the rust along with an absurd amount of lubricant on my rotors. He was the first person to listen to me and he didn't make me feel crazy. He completely replaced my calipers, rotors, and brakes.

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