NHTSA Complaint #11291393 — 2017 SUBARU IMPREZA

I RECEIVED A NOTICE FROM SUBARU DESCRIBED AS A SERVICE PROGRAM WUR-03. THEREFORE IT IS NOT A RECALL LIKE THE ECM AND PCV VALVE ISSUES. I WAS UNABLE TO MAKE AN APPOINTMENT SINCE I RECEIVED THE NOTICE SO CLOSE TO THE HOLIDAY. UNFORTUNATELY I WAS INVOLVED IN A TRAFFIC ACCIDENT BEFORE I WAS ABLE TO GET THE VEHICLE IN FOR THE SERVICE. THE SERVICE IS EXPLAINED AS AN ISSUE WITH THE BRAKE HOSES WHERE FLUID SEEPS BETWEEN THE LAYERS OF THE HOSES. SO, SUBARU WANTS TO REPLACE ALL 4 OF THE BRAKE HOSES AT NO CHARGE. I AM AN AUTO TECH SO I KNOW THAT ANY INTERNAL BREAKDOWN OF A BRAKE HOSE INTERFERES WITH THE ABILITY OF THE BRAKE SYSTEM PERFORMING PROPERLY. WHAT HAPPENED DURING THE ACCIDENT IN QUESTION IS THAT THE VEHICLE FAILED TO STOP IN TIME CAUSING MY VEHICLE TO STRIKE THE VEHICLE IN FRONT OF ME. THERE WAS SUFFICIENT SPACE FOR THE VEHICLE STOP WITHOUT STRIKING THE OTHER VEHICLE. BUT WHEN I PRESSED THE BRAKES I HEARD A NOISE, ALMOST LIKE THE ABS PUMP OVER-PRESSURIZING, THE BRAKE PEDAL VIBRATED AND PUSHED BACK AGAINST MY FOOT SLIGHTLY AS MY VEHICLE SLID INTO THE BACK OF THE CAR IN FRONT OF ME. AT THE TIME OF THE ACCIDENT THE ROADS WERE DRY AND IT WAS SUNNY ABOUT 50 DEGREES. IN OTHER WORDS, ABSOLUTELY NO REASON FOR MY VEHICLE TO SLIDE.