NHTSA Complaint #11439516 — 2020 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11439516
Vehicle	2020 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	November 5, 2021
Date Filed	November 5, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was taking my kids to school. On the way, we stopped at an intersection. The car all the sudden stopped while it was in the Drive gear. The electric part of the car turned on but the engine didn’t. A police officer and a towing company came to the rescue to make sure our car didn’t get hit. However this was a quite scary process for our kids and myself. If could have happened in the middle of the intersection or on a highway and we could have been hit. The towing company couldn’t put the gear in the neutral and suggested an issue with TCM.They had to get a different towing track and took it to the dealer.

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