NHTSA Complaint #11439390 — 2021 GMC ACADIA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11439390
Vehicle	2021 GMC ACADIA
Component	POWER TRAIN
Date of Incident	July 1, 2021
Date Filed	November 4, 2021
Mileage	249 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2021 GMC Acadia. The contact stated while stopped at a stop light and depressing the brake pedal, the engine revved up with the RPM’s increasing up to 15,000. No warning lights were illuminated. The contact stated that the vehicle jerked and vibrated as the transmission did a hard shift. The vehicle was taken to the dealer who took the vehicle on a 24-minute test drive and no failure was found. The vehicle was taken to the dealer several times and no failure was able to be determined. The failure occurred several times. The manufacturer was notified of the failure however, no assistance was offered. The approximate failure mileage was 249.

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