NHTSA Complaint #11439380 — 2008 TOYOTA CAMRY

Subject: Toyota I purchased a 2008 Toyota Camry many years ago. I still have the vehicle and there is a safety issue having to do with dashboard. There was extended product warranty coverage that ended in 2019 on the defect. I was not notified about this issue. When I contacted Toyota they said I "may" have been notified if I brought it to a Toyota dealer for service (which I did not). The issue is the dashboard starts to melt and gets sticky and causes glare on the windshield during the day when sunlight hits it and at night when vehicle lights are oncoming. I moved to Florida in late 2019 and noticed the safety issue at that time. If you google the issue (Toyota dashboard recall) it made the news etc. Toyota was able to make it a product issue and was able to then use the extended warranty rather than calling it a safety issue. The articles on the issue (even from Toyota state it causes glare). Can this be looked into or at a minimum have the laws changed so these safety concerns can't be listed as a product issue? I would have thought this would have been a class action lawsuit with the number of issues because of this safety problem. My understanding is safety recalls do not expire and in my opinion (and many others on line that have the same issue) this is a safety issue. I had contacted the AGs Office in Florida and they suggested I make contact with your office. Below is some information on the melting dashboards. In 2014 Toyota offered to replace dashboards in 3.4 million vehicles after owners in sunny states like Arizona and Florida reported that their dashboards were melting, causing a dangerous glare on the windshield. ... Toyota's extended warranty on dashboards expired in 2019. Thank you for your time.