NHTSA Complaint #11439189 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11439189
Vehicle 2015 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

During the month of March 2021, I received a recall letter from Kia Motors America involving a potential engine fire. The vehicle was taken to the local Kia dealership for service. The problem was the loss of oil. The dealership replaced the pan and I incurred the cost of an oil switch replacement. The next incident, June 2021, was the replacement of catalytic converters. Following this, my check engine illuminated and the car was taken to Kia. They replaced the knock sensor (July 2021). In August 2021, another knock sensor replacement. The vehicle continues to lose power and fail to properly accelerate. October 2021, vehicle taken to dealership and I am informed of the catalytic converter requires replacement. Since they are under warranty, the vehicle was taken to the independent dealership that informed me that this situation with the catalytic converters will be ongoing because the engine is bad. The pistons and valves require replacement. Kia refuses to replace the engine unless the connecting rod barring fails. My concern is the use of the word safety; especially knowing that this vehicle and probably many more will encounter major engine malfunctions.

Related Complaints for the 2015 KIA SOUL

Other ENGINE Complaints

#11719055 My 2015 Kia Soul (VIN: [XXX] ) experienced sudden catastrophic engine failure: loud pop, knocking, and immediate loss...
#11716979 Owned vehicle for 1 year. On [XXX} the vehicle kept Stalling and wouldn't accelerate. Drove to service station. Ha...
#11711835 Despite receiving official recall notices and taking my vehicle to two separate Kia-authorized dealerships, I have no...
#11710722 The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehic...
#11707050 Code P1326 Popped up - my mechanic replaced the P1326 Knock Sensor for the Kia. Code P1326 Popped up 2nd time - repl...

Recent Complaints for the 2015 KIA SOUL

#11717476 ELECTRICAL SYSTEM The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. Ther...
#11717476 SERVICE BRAKES, HYDRAULIC The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. Ther...
#11713913 SERVICE BRAKES My car was returned to me in a dangerous condition following a recall repair. I have a receipt that says that my brea...
#11710722 ELECTRICAL SYSTEM The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehic...
#11710722 POWER TRAIN The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehic...
Check any vehicle history by VIN - Free vehicle history report