NHTSA Complaint #11438983 — 2020 SUBARU LEGACY

I purchased a 2020 Subaru Legacy Sport in March of 2020. On August 25th 2020, while on the freeway a small rock chipped the upper passenger side of the windshield. By the next morning it turned into a crack which spanned almost half of the windshield directly in front of the Eyesight cameras. Once the glass was replaced with an OEM windshield, I noticed the new glass appeared to have defects. During peak glare times, the windshield appeared "pitted" as if it had been sand-blasted and was nearly impossible to see out of. I had a professional technician inspect the windshield and a new one was ordered and installed. This took months to be resolved. Next was on July 15th 2021, a small rock caused a bullseye chip in my windshield too large to be fixed. Another OEM windshield was installed. On October 21st 2021 another small rock hit the windshield on the freeway and caused a chip immediately. Within a minute the glass made a loud cracking sound and a crack over a foot long instantly appeared. In 1 year 8 months, I've had the windshield replaced 4 times. The glass is brittle and/or defective. It's dangerous and costly and needs to be addressed.