NHTSA Complaint #11438910 — 2018 TESLA MODEL S POWER TRAIN

Complaint Details

ODI Number	11438910
Vehicle	2018 TESLA MODEL S
Component	POWER TRAIN
Date of Incident	October 5, 2021
Date Filed	November 1, 2021
Mileage	20,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The contact owns a Tesla Model S. The contact stated while parking into a parking space, the vehicle started shuddering inadvertently. The contact stated the braking panel button was depressed but failed to respond, causing the vehicle to continue to move forward, hit the sidewall, and inadvertently accelerate on its own crashing into a wall. There were no warning lights illuminated. The air bags failed to deploy. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to the dealer. The contact stated the vehicle was diagnosed however, Tesla had not informed her of the diagnosis. The vehicle was repaired. The approximate failure mileage was 20,000.

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