NHTSA Complaint #11438739 — 2016 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11438739
Vehicle	2016 FORD FOCUS
Component	STEERING
Date of Incident	October 27, 2021
Date Filed	October 30, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

While driving my 2016 Ford Focus, the electric power steering suddenly failed. Instantly, it became extremely difficult to steer and fortunately, I was able to get the car off the road without causing an accident. A “steering assist fault” appeared on the information screen as well. This car has only 24300 miles on it. I firmly believe this is a serious safety issue and a recall is in order.

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