NHTSA Complaint #11438694 — 2016 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11438694
Vehicle	2016 TESLA MODEL X
Component	SUSPENSION
Date of Incident	October 19, 2021
Date Filed	October 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Driving in a residential area I was unable to complete a left hand turn (less than 10mph). I bumped the curb and ended up with the right tire knocked off of its suspension. Upon inspection one of the links was broken. The car came to an immediate stop and I could not steer it. In the drive leading up to the turn which I could not complete all left hand turns were difficult. Tesla offered no assistance since it was out of warranty and I was forced to have it towed to the nearest tesla certified body shop. The tires are completely inflated still- so even bumping the curb was not hard enough to damage the tires

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