NHTSA Complaint #11438481 — 2018 GMC TERRAIN STEERING

Complaint Details

ODI Number	11438481
Vehicle	2018 GMC TERRAIN
Component	STEERING
Date of Incident	September 17, 2021
Date Filed	October 28, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Car gives a "Power Steering Reduced, Drive With Care" message after turning the wheel one direction and braking simultaneously. After message is displayed, power steering is no longer available, and this can happen while driving around a curve. Once car is powered off for longer than 1 minute, can turn back on with no problem, but problem can come back just the same. Took to GMC dealer. They recalibrated my car, but problem came back 1 month later. They said they can replace the whole electric steering system, but that may not fix the problem, as they do not know what the real problem is. Vehicle was purchased used with 50K miles.

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