NHTSA Complaint #11438472 — 2014 FORD TAURUS STEERING

Complaint Details

ODI Number	11438472
Vehicle	2014 FORD TAURUS
Component	STEERING
Date of Incident	October 28, 2021
Date Filed	October 28, 2021
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2014 Ford Taurus. The contact stated that upon making a right turn into his driveway at 5 MPH, the power steering assist failed as the contact hit a bump in the driveway. Upon restart of the vehicle, the "power steering assist fault, service required" and the "service advance track" warning messages appeared on the instrument panel. The dealer had been notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 77,000.

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