NHTSA Complaint #11438455 — 2017 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11438455
Vehicle 2017 FORD FUSION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Shift linkage bushing disintegrated causing the shift linkage to separate completely from the transmission. Lost all ability to put car into any gear, including neutral. Couldn't even override the transmission selector lockout to put car into neutral as entire transmission was disengaged. Car was immobilized in the middle of the road while my girlfriend attempted to parallel park. Whole front half of car was left stuck in the traffic lane. Incident happened around 1pm Pacific time on 10/25/21. Dealer said my specifc VIN isn't covered under recall affecting similar Ford Fusion/Edge models. There were warning lights that appeared on 10/22 or 10/23. I can't remember for certain. At that point the car still shifted fine. I thought it was some kind of electrical malfunction or malfunction with the gear selector dial.

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