NHTSA Complaint #11438310 — 2018 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11438310
Vehicle	2018 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	September 24, 2021
Date Filed	October 27, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Sync screen completely blacked out. Started after Ford replaces my battery. Back up camera does not work; front and rear sensors do not work; along with all sync related activities (climate control, hands free) It has now progressed to instrument panel starting with the compass. Based on other complaints fear it will move on to other instrument panel devices.

Related Complaints for the 2018 FORD EXPLORER

Other UNKNOWN OR OTHER Complaints

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#11706901 — December 23, 2025 — 2018 Leather on dashboard shrinks pulled away from the glue. Causes a safety hazard while driving.

#11704037 — December 9, 2025 — It has been 1.5 years since this recall and Ford has not remedied the problem in a timely manner.

Recent Complaints for the 2018 FORD EXPLORER

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