NHTSA Complaint #11438301 — 2021 KTM 790 ADVENTURE R

I just wanted to make you aware of my 2021 KTM 890 R VIN # [XXX] 2000 MILES Since new it has had a hard start when cold or sitting overnight. It takes 2 or 3 times to start and keeps stalling I stalls runs rough and even runs on one cylinder for 30 to 60 seconds. Its a 2 cylinder motorcycle. Once running it runs great rest of day. MANY folks are seeing the same condition and KTM is not responding with anything of a solution I have owned many many motorcycles and even 6 KTMS but their lack of attention here is not good. Dealers say it's normal or no problem found. My local dealer said yeah, we have seen it no real fix. The earlier 2019/2020 790 models had hard start issues but this new 2021 890 model is worse, more widespread and more severe— running on one cylinder at start up. I am a master mechanic in the auto industry and understand something is wrong. If ANYONE bought a new car and it took several times to start each morning and it ran rough for a little you would not accept it. Not only is it not great for customer satisfaction but could be hurting the engine and might be an excess EPA emission issue too. Thanks for listening and more info is on the ADV website with lots of potential impacted customers here is a vid-- https://youtu.be/rPwFnlp0oxE [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).