NHTSA Complaint #11438272 — 2021 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11438272
Vehicle 2021 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

2021 5.7L HEMI e-Torque with 5000mi. While traveling at approximately 25mph I slowed down to stop at a stop sign and the truck start shifting down as it should. At around 5/7mph the rpms drop below 500, no feedback when applying the gas pedal and the engine stops or sometimes is able to recover. When it stops, the truck shifts to P and applies the Parking brake. I’m able to start the engine back up every time this happens but there’s something wrong for sure. I’m able to replicate this issue every time the engine is cold or haven’t been running for a long period of time Took the truck to the dealer. They couldn’t find any codes or replicate the issue. Took it back to the dealer 2 days later after it stalled again. This time they were able to find 1 code. P1C64-00 - Hybrid perf. Engine speed below target during autostart. They called me saying they are replacing the eTorque system and got the truck back. After the repair the truck started acting weird again and stalled while towing my boat. I can provide videos if needed.

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