NHTSA Complaint #11438121 — 2019 RAM 3500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11438121
Vehicle	2019 RAM 3500
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 20, 2021
Date Filed	October 25, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Fuel pump failed at 103,000 miles while driving down the highway. Truck started acting funny slight loss of power. Pulled over to the side of the highway and turned truck off. Went to restart and it wouldn't restart. Had to sit on the side of the highway 43 with no amenities within 50 miles waiting for help. Unable to get a towing company directly 911 was called and CHP had to arrange a tow truck for more than 100 miles from destination. Truck was taken to mechanic that confirmed fuel pump failure that in turn took out the entirety of the fuel system. Has been at the mechanics since June 24th waiting on parts.

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