NHTSA Complaint #11438090 — 2021 GMC YUKON

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11438090
Vehicle	2021 GMC YUKON
Component	SERVICE BRAKES
Date of Incident	October 22, 2021
Date Filed	October 25, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

On Friday October 22, 2021 around 7:20am as I was driving my children to school I was driving around 40 mph when suddenly I received an alert on the dashboard saying “brake system fail”, I then proceeded to brake to make sure my breaks were working when I noticed they did not work. I then started pumping the gas pedal repeatedly to make the vehicle stop. My car was not stopping and my children and I panicked and started crying. As I was getting closer to a vehicle and ready to crash I swerved the vehicle to the right where it was just an empty lot. I continue to press and pump the brakes until the vehicle came to a complete stop. I took pictures of the dash board once the vehicle was completely off. My Vehicle was towed to my house shortly after. I refuse to drive that vehicle after the terrible experience that jeopardize the life of my children and myself. We have suffered emotional distress.

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