NHTSA Complaint #11406358 — 2021 GMC YUKON

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11406358
Vehicle	2021 GMC YUKON
Component	SERVICE BRAKES
Date of Incident	April 3, 2021
Date Filed	April 4, 2021
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

TRAVELLING DOWN THE HIGHWAY 69 MPH WITH MY WIFE AND THREE SMALL CHILDREN WHEN THE DASH FLASHED MULTIPLE ERROR CODES, ENGINE SPEED LIMITED TO 62 MPH, AND BRAKES ESSENTIALLY WENT OUT. WAS ABLE TO GET SAFELY STOPPED. CONTACTED DEALERSHIP AND THEY ADVISED SHUTTING IT OFF FOR 20 MIN AND IT WOULD "RESET". IT DID NOT RESET AND WE REFUSED TO DRIVE IT IN SUCH UNSAFE CIRCUMSTANCES WITHOUT ADEQUATE BRAKE FUNCTION ETC. GMC ROADSIDE ASSISTANCE CAME AND TOWED IT AWAY. COULD HAVE RESULTED IN MUCH WORSE OUTCOMES AND WE ARE THANKFUL NO ONE WAS INJURED. VERY NERVOUS TO DRIVE IT AGAIN AFTER WE GET IT BACK, NOT KNOWING IF IT WILL MALFUNCTION AGAIN.

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