NHTSA Complaint #11437993 — 2019 RAM 3500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11437993
Vehicle	2019 RAM 3500
Component	FUEL/PROPULSION SYSTEM
Date of Incident	October 24, 2021
Date Filed	October 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Truck lost throttle response at about 50mph. Coasted to a stop on the side of the road and as soon as it stopped the truck shut down and wouldn’t restart. Check engine light came on and warning message read something along the lines of “exhaust system service required see dealer” After researching these symptoms and warning message, I believe this to be a fuel pump failure. I was able to safely get my truck off the road, but I can easily see how this could be a safety concern depending on traffic. Truck will go to the dealership tomorrow.

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