NHTSA Complaint #11437911 — 2021 JEEP GLADIATOR

This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.