NHTSA Complaint #11437779 — 2012 NISSAN ALTIMA

The contact owns a 2012 Nissan Altima. The contact stated that the steering wheel would emit an abnormal whining noise while both stationary and while making turns in either direction. As the failure persisted, the steering wheel began to vibrate, and excessive force was needed to steer the vehicle. There was no warning light illuminated. A dealer was not notified of the failure. The contact called the manufacturer and was informed that her vehicle was not covered under NHTSA Campaign Number: 12V494000 (Steering, Suspension). The vehicle had yet to be repaired. The failure mileage was 129,921. Consumer stated RECALL was called due to the rack and pinion of the steering wheel of the car.