NHTSA Complaint #11437745 — 2017 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11437745
Vehicle 2017 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The windshield gasket along with the door gaskets are all becoming thin and thatching. While driving on he freeway the windshield rubber gasket on the driver side began to flap around as it has apparently lost it's full seal. I noticed much of the rubber gaskets on the door as well are loose and not properly functioning. It appears the rubber used is poor quality as this should not happen on a car that is only 4 years old. I asked the dealership and they indicated it seemed to be normal wear and tear. I can't imagine how this could be normal wear and tear on a car only 4 years old. This problem needs to be looked at as it seems Ford is using an inferior rubber product on its vehicles. This will cause harm especially from the windshield issue.

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