NHTSA Complaint #11437614 — 2021 FORD EXPLORER

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11437614
Vehicle 2021 FORD EXPLORER
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I had the safety recall 21V735000 performed on October 12, 2021. Within 2 days the same problem of rear-view backup camera blue screen recurred, just as it did before the recall. The problem happens in about 1/3 of trips. Once the blue screen occurs, it doesn't go away until powering off the vehicle, waiting a few minutes, and then upon powering the vehicle on the rear backup camera might work again for a while, but will usually break again the same day.

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