NHTSA Complaint #11437614 — 2021 FORD EXPLORER
BACK OVER PREVENTION issue reported to NHTSA
Complaint Details
| ODI Number | 11437614 |
| Vehicle | 2021 FORD EXPLORER |
| Component | BACK OVER PREVENTION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
I had the safety recall 21V735000 performed on October 12, 2021. Within 2 days the same problem of rear-view backup camera blue screen recurred, just as it did before the recall. The problem happens in about 1/3 of trips. Once the blue screen occurs, it doesn't go away until powering off the vehicle, waiting a few minutes, and then upon powering the vehicle on the rear backup camera might work again for a while, but will usually break again the same day.
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