NHTSA Complaint #11437542 — 2010 CADILLAC SRX

The contact owns a 2010 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact was unsure whether she had experienced a failure related to the recall. The contact also stated that while driving approximately 45-50 MPH, the check engine warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 115,000. Parts distribution disconnect.