NHTSA Complaint #11437487 — 2020 TESLA MODEL S
UNKNOWN OR OTHER issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11437487 |
| Vehicle | 2020 TESLA MODEL S |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
When backing up, multiple systems failed at the same time including backup camera, backup sensor distance visuals, backup sensor audio alerts, writing data to flash drive, GPS sensors. Tesla was unable to diagnose the sysfiles to identify the hardware issue behind the simultaneous failures because they are deleted after seven days. Scheduling a service appointment takes much longer than seven days. No one at Tesla can tell me why this happened. No one can assure me that it will not happen again. I hope this is not a widespread issue. I was not injured and my rear bumper only sustained minor damage. But what if someone had been hit because all these systems failed simultaneously?
Related Complaints for the 2020 TESLA MODEL S
Other UNKNOWN OR OTHER Complaints
#11702039
Rear emergency release cable does not open the trunk. The latch mechanism failed with a trunk full of groceries, I p...
#11689122
On 09/18 , I was using the Smart Summon feature of my Tesla Model S in the parking lot of Costco, Greenwood (Indianap...
#11641683
Vehicle was tested for concern about self driving after test drive with tech told ok 3 days later Summoned car and im...
#11594303
While attempting to park car ,the car accelerated on it own despite me hitting the brakes causing the car to hit a wall.
#11511098
Car: Tesla Model S (and, I think, Model X). Year: 2020 (and, I think, prior and later) After a battery power loss (...
Recent Complaints for the 2020 TESLA MODEL S
#11703010
STRUCTURE:BODY
The rear doors have emergency release cables in case the power is cut during a collision. These cables are hidden, no...
#11702039
ELECTRICAL SYSTEM
Rear emergency release cable does not open the trunk. The latch mechanism failed with a trunk full of groceries, I p...
#11696968
WHEELS
Wheels: From the original purchase of the vehicle, I had a small air leak from the right rear tire. I addressed this ...
#11689122
BACK OVER PREVENTION: WARNINGS
On 09/18 , I was using the Smart Summon feature of my Tesla Model S in the parking lot of Costco, Greenwood (Indianap...
#11689122
LANE DEPARTURE: WARNING
On 09/18 , I was using the Smart Summon feature of my Tesla Model S in the parking lot of Costco, Greenwood (Indianap...