NHTSA Complaint #11437439 — 2005 TOYOTA TUNDRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11437439
Vehicle 2005 TOYOTA TUNDRA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

This vehicle was purchased as a certified used vehicle from Johnston Toyota. It was recalled by Toyota for a rust problem. In October 2014 the vehicle was treated by the dealer (Johnston Toyota) with a rust inhibiting compound due to the rust problem. Approximately 1-2 years ago this vehicle was inspected by an independent mechanic who stated that the vehicle was badly rusted, and he believed that Toyota had a program to address this issue. I spoke to the Toyota service department and I was told that this vehicle is not covered. Approximately 2 weeks ago an independent mechanic advised the rust problem is extensive and the vehicle will be unsafe to operate. Although Toyota advises that this is a widespread problem for this type vehicle, they refuse to address it. Furthermore, when I asked them why the rust inhibiting compound they used to correct the problem did not solve the issue, they further refuse to respond.

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