NHTSA Complaint #11437426 — 2016 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11437426
Vehicle 2016 TESLA MODEL S
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

NHTSA has asked Tesla to recall faulty EMMC base boards, but even after repeated service requests with proof of of center console going completely blank while driving, backup camera failure from time to time, voice commands unusable and now maps going completely blank, Tesla refuses to change the board and says their system does not show signs of wear and due to limited parts availability they won't perform replacement. They have been updating firmware to delete processes to slow down 'wear' as per their definition so that they can get around NHTSA direction.

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