NHTSA Complaint #11437131 — 2019 SUBARU WRX

The contact stated owns a 2019 SUBARU WRX. The contact stated that while her spouse was driving approximately 60 MPH, the vehicle started making an abnormal sound as if the engine was sputtering. The driver was concerned that fuel was not running through the engine correctly. The vehicle began to fail to accelerate forward then lose motive power. There were no warning lights illuminated. The contact stated the driver was able to pull to the side of the road. The vehicle made a large popping sound and white smoke was coming from the tailpipe. The contact cooled off the timing belt to cool off the vehicle. There was no fire reported. No injuries or medical attention is needed. The vehicle was towed. The contact stated that earlier that day while starting the vehicle it had backfired. The vehicle was taken to the dealer who stated that the engine was blown due to the failure related to NHTSA Campaign Number: 21V587000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was made aware of the failure however, there was no response yet. The approximate failure mileage was 130,000.