NHTSA Complaint #11715651 — 2019 SUBARU WRX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11715651
Vehicle 2019 SUBARU WRX
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I'm driving down the road and unexpectedly the power steering completely goes out and the car is almost impossible to steer. When I shut the car off it usually resets sometimes for only a couple seconds, sometimes longer before the power steering fails again. It has happened in the middle of multiple turns, highways driving, city driving and is very dangerous. If you look online it is a very common issue amongst other Subaru models with the same steering system, as well as the wrx but not for my year. If you look online you will see multiple people complaining about it. Messaged Subaru and they said they weren't concerned with the safety issue, they were only concerned about it not being covered under warranty anymore. I did take it to a Subaru dealership and they even said it was very common and didn't even really look at the car to diagnose and its around 3000 to repair. This is going to cause an accident at some point if not in my car someone else's. It doesn't matter either what speeds you are going if it happens. It has happened multiple different days so I'm only putting today in since it happened today as well.

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