NHTSA Complaint #11437130 — 2019 GMC TERRAIN POWER TRAIN

Complaint Details

ODI Number	11437130
Vehicle	2019 GMC TERRAIN
Component	POWER TRAIN
Date of Incident	October 13, 2021
Date Filed	October 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TRANSMISSION WOULD REV UP BETWEEN 4TH AND 5TH GEAR ONLY IN THE ON THE FIRST DRIVE. AFTER THAT IT WOULD SHIFT NORMALLY . WENT INTO DEKALB GMC ILLINOIS AND WAS TOLD IT WAS SOME PISTONS AND OTHER PARTS. THEY HAD IT FOR A WEEK OR TWO BECAUSE OF OTHER TRANS JOBS AHEAD ON MINE. GOT CAR BACK AND IT WAS WORKING FINE FOR A MONTH OR SO AND THEN IT STARTED TO SHIFT BAD AGAIN BETWEEN THE SAME TWO GEARS ONLY LONGER GAP BETWEEN SHIFTS THIS TIME. TOOK IT BACK TO THE DEALER AND THE TECH ORDERED MORE PARTS TO REPAIR THE TRANS AND SAID I WOULD POSSIBLY GET IT BACK ON OCTOBER 19TH BY END OF DAY. IS THIS GOING TO BE AN ONGOING PROBLEM? IF SO WHAT IS THE LAW ABOUT 3 OR MORE REPAIRS FOR THE SAME PROBLEM. THIS IS THE SECOND REPAIR SO FAR.

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