NHTSA Complaint #11437118 — 2019 CHRYSLER PACIFICA

The contact owns a 2019 Chrysler Pacifica. The contact stated that on two separate occasions while at a complete stop, the vehicle shut-off as the stability control and service shifter warning lights illuminated. The contact had the vehicle towed twice to the dealer after each failure. The first time the dealer replaced the shifter assembly; however, the failure returned two months later. The second time, the dealer stated that the range switch had failed, and they made additional repairs to the vehicle. The contact stated that she does not feel safe driving the vehicle and had left the vehicle since the second repair. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was 10,376.