NHTSA Complaint #11436959 — 2019 MERCEDES-BENZ SPRINTER 3500

UNKNOWN OR OTHER issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11436959
Vehicle 2019 MERCEDES-BENZ SPRINTER 3500
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The van rolled even though it was in park. the first time it hit multiple cars when it rolled. We took it to Mercedes but they insisted nothing was wrong with the van. Issue happened multiple times and each time Mercedes claimed nothing was wrong. Finally one day it just rolled back and turned over and was destroyed

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