NHTSA Complaint #11428216 — 2019 MERCEDES-BENZ SPRINTER 3500 POWER TRAIN

Complaint Details

ODI Number	11428216
Vehicle	2019 MERCEDES-BENZ SPRINTER 3500
Component	POWER TRAIN
Date of Incident	March 16, 2021
Date Filed	August 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Driver reported that vehicle started rolling while the vehicle was in Park. The parking brake was engaged. Driver was able to stop the vehicle by physically keeping their foot on the brake. Vehicle sent to dealer. Dealer confirmed issue and repaired. Repair details and video of issue available. Other related issues have been identified on other vehicles.

Related Complaints for the 2019 MERCEDES-BENZ SPRINTER 3500

Other POWER TRAIN Complaints

#11480168 — August 19, 2022 — After MB performed required "Campaign" #2021070027 related to transmission, CDI, VGS and SCR (emissions controls), tr...

#11434117 — September 23, 2021 — Stranded and required towing due to condensation and EIS Module The 2019+ Mercedes Sprinter EIS (Electronic Ignition...

#11428219 — August 8, 2021 — It appears that driver pressed park and pulled the emergency brake. Its possible it wasn't pressed properly and deal...

#11427430 — August 2, 2021 — The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated while the vehicle was stationary, the acceler...

#11360500 — September 22, 2020 — DRIVER PARKED VAN ON A HILL, PUT THE VAN IN PARK AND EXITED THE VAN. WAS OUT OF THE VAN FOR APPROXIMATELY 15-20 SECON...

Recent Complaints for the 2019 MERCEDES-BENZ SPRINTER 3500

#11690596 — UNKNOWN OR OTHER — September 30, 2025 — Hello, I recently took the vehicle to the official Mercedes Benz dealership for recalls and they have completed all ...

#11675885 — ENGINE — July 24, 2025 — The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V7...

#11586577 — STRUCTURE — May 2, 2024 — The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, ...

#11586577 — VISIBILITY — May 2, 2024 — The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, ...

#11572799 — ENGINE — February 19, 2024 — At high elevations, at some times soon after a cold start the throttle becomes completely unresponsive. This is not ...