NHTSA Complaint #11436930 — 2018 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11436930
Vehicle	2018 TESLA MODEL X
Component	SUSPENSION
Date of Incident	October 1, 2021
Date Filed	October 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The suspension is very loud, and sounds like it is going to break. A Tesla technician who was fixing another issue indicated that it is the Upper Control Arm, which seems to be a constant issue with this car. While we did schedule this to be fixed (for next week - they have estimated the cost of repair is over $1000), I fear that it could be a significant safety issue if there were a failure of the upper control arms. No warning light or any other type of warning occurred, which could lead others to not know they need to get this fixed. Tesla has issued a recall in China for this issue.

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