NHTSA Complaint #11436874 — 2020 CHEVROLET SUBURBAN
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11436874 |
| Vehicle | 2020 CHEVROLET SUBURBAN |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The contact owns a 2020 Chevrolet Suburban. The contact stated that while operating the vehicle a banging noise was present coming from the engine compartment. Additionally, while driving, the cluster gauges and the air conditioning malfunctioned. The vehicle was later examined by an independent mechanic who diagnosed that the water pump had failed. The vehicle was towed to the local dealer but not repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
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