NHTSA Complaint #11436819 — 2016 KIA OPTIMA

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11436819
Vehicle 2016 KIA OPTIMA
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

There have been 2 occasions while driving at night with the headlights on auto that the lights have gone off for no apparent reason. The vehicle is available for inspection upon request. I was driving on a major highway and was not able to get to the side of the road. The entire dash went out. This was very dangerous as I could not see anything in front of me. After jiggling the turn signal switch the lights did come back on. I have taken the car into a dealership and also into an independent service center to have the problem addressed. Neither location was able to reproduce the incident. The best guess from the dealer was a headlight switch and from the independent service center their guess was possible an ignition switch. Both of the estimates were unable to confirm that replacing the switch would correct the problem. There were no warning lamps, messages or other symptoms prior to the failure.

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