NHTSA Complaint #11436734 — 2021 VOLVO XC40

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11436734
Vehicle	2021 VOLVO XC40
Component	POWER TRAIN
Date of Incident	October 12, 2021
Date Filed	October 14, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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