NHTSA Complaint #11436689 — 2015 CHRYSLER TOWN AND COUNTRY

The contact owns a 2015 Chrysler Town & Country. The contact stated that while stopped at a traffic light, the vehicle stalled. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was able to restart after an hour. The vehicle was taken to a dealer who stated that a repair was a waste of money as no diagnosis or repairs were done. The vehicle was then taken to an independent mechanic who stated that the transmission needed to be replaced. The transmission was replaced however, the failure occurred. The vehicle was taken back to the independent mechanic who then replaced an unknown filter however, the failure still occurred. The vehicle was then taken to another independent mechanic who stated that a thermostat needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.