NHTSA Complaint #11436593 — 2020 NISSAN VERSA
FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA
Complaint Details
| ODI Number | 11436593 |
| Vehicle | 2020 NISSAN VERSA |
| Component | FORWARD COLLISION AVOIDANCE: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
This issue has been going on for 6 months. On three different occasions I have taken my car to Fred Hass Nissan due to the sensor lights coming on as if someone is going to hit me from the back and side of my car. It is still not fixed and they tell me it is safe to drive but I feel unsafe. You can be driving down the road whether it be sunshine or raining and no cars are around you and all of a sudden these sensor lights come on and my car slows down as if trying to avoid a collision. I have purchased 4 vehicles over the past several years from this same dealership and this one has given me trouble. I had to beg for them to give me a rental car so they could check my car out Monday and then they called me Tuesday late afternoon to come get my car because they couldn't fix it and it's under engineering review to figure out how to resolve this issue. This is the 2nd time they have given me this excuse. I called Nissan Corporate 800 number and complained and this man from Consumer Affairs who was very rude kept telling me there was nothing they could do and they weren't going to buy back my car and that I would just have to take it back to the Dealership and they would have to figure it out on how to fix the issue and that a letter would be going out to them and that I would need to contact them on if they received the letter or not. I have photos and videos of the sensor light issues and have given them to Fred Haas Nissan to review and again nothing has been done. I am back in this car still having the issue and Nissan doesn't want to keep the car and give me a rental until they can come up with a solution to fix the issue. I am afraid that if it is not corrected there is going to be an accident that could have been prevented.
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