NHTSA Complaint #11436477 — 2016 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11436477
Vehicle 2016 TESLA MODEL X
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My car failed state inspection: "Ball Joint on Right Front Lower Control Arm has excessive play. Part# 1048951-00-B" This is the THIRD such part that need replacement since I have owned the vehicle (four+ years). The replacement solution was a different part, which was not compatible with the second existing Ball Joint (replaced in 2018, approximate) for the passenger side of the vehicle. Therefore, the second ball joint (which was functional) was replaced to facilitate alignment of the wheel. Therefore, I paid DOUBLE the cost to mitigate the issue. While waiting for repair service, at least two or possibly three other Tesla owners appeared for repair of the same type of issue. The concern is that the parts used in assembly were defective.

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