NHTSA Complaint #11436404 — 2014 TOYOTA COROLLA

The infotainment system touch functionality is broken. The lower part of the touchscreen does not respond to touches. This is apparently due to the faulty digitizer layer. The infotainment system is used for everything from accessing the media, to car settings configuration, to properly interacting and setting the phone for hands-free phone calls communication as required by the vehicular laws in my state (California) and many others. This presents a large safety risk, as the driver can be become heavily distracted operating the system. Per my research, this is a widespread problem across the entire Toyota lineup and affects many models and multiple years around 2014 (particular after 2014). You can easily find this problem reported across the internet in many forums and Youtube videos. Although Toyota has issued some TSB's, it looks like, they are only covered in warranty. Toyota refuses to take responsibility for it and does not have any recalls for and the dealer will charge around $1000 to fix it, by changing the infotainment system.