NHTSA Complaint #11646901 — 2014 TOYOTA COROLLA

White paint and clear coat is peeling off vehicle in large sections. It started around the windows and door frames but now almost half the vehicle is missing the paint. I was told by a local mechanic that Toyota had a recall but when I went to Meridian Toyota, they said the recall was for 10 years from the manufacturer date which was 10/13. This is a 2014 vehicle so we didn’t purchase it until 2014. I went at the end of 2024 and they refused to help with it since it was manufacturers date and not 10 years from the year of vehicle. The vehicle is now starting to rust due to a known problem from Toyota which they refuse to fix. My family has had 7 Toyota vehicles which we love but I am extremely disappointed that you won’t fix this problem which is in no way our fault. The paint in the pictures attached has actually gotten worse in the past few months. Please help resolve this situation.